REED Manufacturing has been producing fine tools for worldwide professional trades since its founding in 1896, by Carl Reed. It was purchased in 1902 by Reuben Wright with money he made selling water and hardware during the 1849 California Gold Rush, followed by successful timber businesses in Wisconsin, Michigan and Western Pennsylvania. The company continues to be operated by his descendants: fifth generation members of the Wright family. Scott Wright serves as Company President while Mark Wright serves on the board of Directors. Involved with REED in several roles for many years, Mark and Scoot uphold the family traditions of product innovation, highest quality pipe tools, great customer service, a cutting edge factory, and extra value to customers.
REED celebrate its 124th year of business in 2020. From the company's beginning, REED Associates have invented tools that continually become industry standards, including the quick Release™ Tubing Cutter, various tools for plastic pipe, vises, plus Hinged Cutter™ and Rotary™ cutters for large diameter pipe. In addition to new tools, each year REED makes end-user driven improvements and refinements to existing tools. The "Best Ever" designation is given to a tool whose quality, benefits, or performance has been significantly improved over all previous versions. These continuous improvement are advantages to buying REED. "Why REED" statements throughout our literature and website explain what that tool is superior to any other on the market. The information can be used with confidence to compare REED products with competitive methods. 2020 brings more additions and improvements to the breadth and depth of REED's tool line. Recent additions include the Pump stick™ Cordless Water Transfer Pump, Cordless Power Pipe Beveler, True Peel® PE Pipe Preparation Tools, and performance improvements to several tools. Nearly every REED tool is the best of its kind in the world, outlined in "Why REED" statements.
Committed to providing the best customer service in the industry, REED's principal goal is to ship 95% of order complete within three days. Since many inside sales people are trained with outside sales personnel, they know the tools, the industry, and the answer to just about any question. REED's customer service staff routinely strives to expedite rush orders the day of receipt, thus helping distributors and tool-user meet their own service obligations. The complete team of REED Associates, Regional Managers, and Manufacturer's Representatives works together to provide excellent service to distributors and tool-users.
REED will repair or replace tools with any defects due to faulty materials or workmanship for one (1) year or five (5) years from the date of purchase, as applicable. This warranty does not cover part failure due to tool abuse, misuse, or damage caused where repairs or modifications have been made or attempted by non-REED authorized repair technicians. This warranty applies only to REED tools and does not apply to accessories. This warranty applies exclusively to the original purchaser.
One (1) year warranty: Power units for Pneumatic, electric, hydraulic and battery-powered tools have a one year warranty. This includes, but is not limited to REED pumps, universal pipe cutter motors, power drives, power bevel tools, threading machines, cordless batteries and charges.
Five (5) year warranty: Any Reed tool not specified under the one (1) year warranty above is warrantied under the REED five (5) year warranty. REED Hand Tools are for the professional trade and are warranted against all failure due to defects in workmanship and materials for the normal life of the tool.
NO PARTY IS AUTHORIZED TO EXTEND ANY OTHER WARRANTY. NO WARRANTY FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY.
No warranty claims will be allowed unless the product in question is received freight prepaid at the REED factory. All warranty claims are limited to repair or replacement, at the option of REED, at no charge to the customer. REED is not liable for any damage of any sort, including incidental and consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary by state, province or country.